Dear Customer,
There seems to be an issue with the bank account number provided by you while doing your bank account verification. Here are some possible reasons why this could have happened:
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- Incorrect account number entered.
- Dormant account number, i.e. the bank account has been deactivated by the bank due to no recent activity.
- IFSC code entered might be incorrect (Click here to know more on IFSC code issues).
Here’s how you can resolve it:
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- Check your account number and ensure to enter it exactly as mentioned in your bank statement or passbook or netbanking
- Confirm that your account is not dormant and has been active/used recently.
- Double-check the IFSC code entered. To learn more, read this article 👉🏻 IFSC code not working? Try this solution.
In case of any further queries, you can always reach out to our support team here.
Regards,
Team CoinDCX
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