Dear Customer,
There seems to be a technical issue related to withdrawal services at the banking partner’s end. Hence, there might be a delay of up to 24-48 hours in processing your INR withdrawal requests. Although the maximum expected wait time is around 48 hours, sometimes because of reasons out of our control, this could take a little longer.
We understand this can be troublesome, but please do not worry. We assure you that your funds are 100% safe and your withdrawal request will be processed soon. It is our top priority to enable a seamless withdrawal experience for you, and our team is working closely with the banking partners to resolve this at the earliest.
We apologize for the inconvenience caused. In case of any further queries, please reach out to our Support team here.
In case of any further queries, you can always reach out to our support team here.
Regards,
Team CoinDCX
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