CoinDCX

Scheduled System Upgrade | 24th January, 2024

Dear Community,

To enhance your trading experience, we’re embarking on a planned platform upgrade from 00:00 AM to 04:00 AM on 24th January, 2024. During this period, all trading features including Spot, Futures, etc., on our app and web platform will be briefly paused. We encourage you to ensure healthy margins to avoid any potential liquidation risks across your positions. Your funds remain entirely secure with CoinDCX.

Thank you for your patience as we continuously work to enhance your trading experience!

This downtime is planned to conduct system maintenance and database upgrades on all the concerned platforms [CoinDCX app, CoinDCX website].

Here’s how the downtime would affect different trading products:

Spot INR Orders

    • Limit orders will remain open but will not be executed during this downtime.
    • You would not be able to create, edit or cancel orders during this downtime.
    • You will not be able to access charts, history, PnL and other trading related services during this downtime.

Futures

    • You will not be able to make any adjustments during this downtime, we would suggest you to add sufficient margin to your open positions before the maintenance starts to avoid any liquidation that may happen as soon as downtime is completed. 
    • Stop Loss (Limit and Market) and Take Profit (Limit and Market) orders will not be executed during this downtime unless the price has already been triggered prior to the downtime.
    • All futures limit orders will get executed if their prices are reached as per the price changes on those pairs on the partner exchanges. However, updated orders will be visible only after the downtime is completed. You will not be able to add margin. Strongly suggest you manage your positions accordingly
    • You would not be able to create, edit or cancel orders during this downtime.
    • You will not be able to access charts, history, PnL and other trading related services during this downtime.
    • We recommend you to keep margins  and manage existing positions accordingly.

For CoinDCX App/Web:

    • All services will be unavailable during this downtime.
    • We recommend you to place your trades and manage existing positions accordingly.

Crypto Deposits & Withdrawals*

    • *This is applicable for only those users who have access to crypto deposit and withdrawal facilities.
    • Orders will be honored but users will be able to view the same only after the downtime is completed.
    • Deposit and Withdrawal all requests will be put on hold and will be completed once downtime is completed. 
    • New requests will not be taken during the downtime.

Your funds will be 100% secure during the maintenance mode. We will try to complete the maintenance at the earliest possible and maintain regular communications on the progress. Please follow us on our official Telegram & X channels for the latest updates.

Thank you for your support and patience in helping us improve CoinDCX for you!

Regards, 

Team CoinDCX

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