CoinDCX

Important Update on IMPS Deposits

Dear Community,

We would like to inform you that we have updated our bank account details for IMPS deposits with immediate effect from 9th November, 2022. We request you to ensure that you transfer funds to the new bank account only.

Updated Bank A/c Details:

Beneficiary Name – Neblio Technologies Private Limited

Beneficiary A/c No – 200001504308

IFSC code – ESFB0003003

You can also find the new bank account details when you select the Net Banking – IMPS payment option while adding money into your CoinDCX wallet.

Note: This change is only applicable to users trying to deposit funds from HDFC accounts. Remaining users can continue to add funds to our regular bank a/c.

We truly appreciate your continued support in helping us improve CoinDCX for you. In case of any further queries, please reach out to our Support team.

Regards,
Team CoinDCX

HDFC IMPS deposits under maintenance

Dear Community, 

We are currently facing issues with INR deposits from HDFC bank. Our team is working with the banking partner and the issue will be resolved in 4 to 6 hours from the time of this announcement. We assure you that your funds are completely safe during all times. Thank you for your patience.

Regards,

Team CoinDCX


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Scheduled System Maintenance Notice | October 28-29, 2022

Dear Community,

Spot & Insta orders will be unavailable for 3 hours from 11:00 PM (October 28, 2022) till 02:00 AM (October 29, 2022) on CoinDCX App and CoinDCX Pro/Web. This downtime is planned to conduct system maintenance on both CoinDCX App and CoinDCX Pro/Web platforms.

For CoinDCX Pro/Web Users:

  • Spot & Insta orders will be unavailable during the planned downtime, i.e., you will not be able to place any orders during this downtime.
  • Sign Up, Login, Logout, KYC & Bank Verification will be available.
  • Any Open orders will not be executed during the downtime.
  • INR deposits/withdrawals and Crypto deposits/withdrawals will be available.
  • All the INR pending orders will remain in pending state and no INR orders will be executed during the downtime.
  • We recommend you to place your trades and manage existing positions accordingly.
  • The 3-hour maintenance period is based on our best estimates and may vary.

For CoinDCX App Users:

  • INR market orders will be unavailable during the planned downtime, i.e., you will not be able to place any orders during this downtime.
  • Sign Up, Login, Logout, KYC & Bank Verification will be available.
  • Buy or Sell via Baskets, Instant or Limit Orders will be unavailable.
  • Any Open Limit orders will not be executed during the downtime.
  • INR deposits and withdrawals will be available.
  • Track your Investments will be available.
  • We recommend you to place your trades and manage existing positions accordingly.
  • The 3-hour maintenance period is based on our best estimates and may vary.

Your funds will be 100% secure during the maintenance mode. We will try to complete the maintenance at the earliest possible and maintain regular communications on the progress. Please follow us on our official Telegram & Twitter channels for the latest updates.

 Thank you for your support and patience in helping us improve CoinDCX for you!

Regards,

Team CoinDCX

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