Dear Community,
This is to inform you of an update to our system upgrade schedule.
What’s changing?
The planned downtime originally set for 7th March 2024 has now been rescheduled.
New Scheduled Downtime:
Date: 11th March 2024
Time: 3 AM to 5 AM
Duration: 2 Hours
While we’re boosting our systems, during this period, all trading features including Spot, Futures, etc., on our app and web platform will be briefly paused. It’s just us working hard to make your future trades smoother and faster. Thanks for your patience as we level up your CoinDCX experience!
This downtime is planned to conduct system maintenance and database upgrades on all the concerned platforms. (CoinDCX app, CoinDCX website)
Here’s how the downtime would affect different trading products:
Spot INR Orders
- Limit orders will remain open but will not be executed during this downtime.
- You would not be able to create, edit or cancel orders during this downtime.
- You will not be able to access charts, history, PnL and other trading related services during this downtime.
Futures
- As you will not be able to make any adjustments during this downtime, we would suggest you to add sufficient margin to your open positions before the maintenance starts to avoid any liquidation that may happen as soon as downtime is completed.
- Stop Loss (Limit and Market) and Take Profit (Limit and Market) orders will not be executed during this downtime unless the price has already been triggered prior to the downtime.
- All futures limit orders will get executed if their prices are reached as per the price changes on those pairs on the partner exchanges. However, updated orders will be visible only after the downtime is completed.
- You would not be able to create, edit or cancel orders during this downtime.
- You will not be able to access charts, history, PnL and other trading related services during this downtime.
- We recommend you to place your trades and manage existing positions accordingly.
Crypto Deposits & Withdrawals*
- *This is applicable for only those users who have access to crypto deposit and withdrawal facilities.
- Orders will be honored but users will be able to view the same only after the downtime is completed.
Your funds will be 100% secure during the maintenance mode. We will try to complete the maintenance at the earliest possible and maintain regular communications on the progress. Please follow us on our official Telegram & X channels for the latest updates.
Thank you for your support and patience in helping us improve CoinDCX for you!
Regards,
Team CoinDCX
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