CoinDCX

DeFiChain (DFI) Maintenance Alert | 16th February, 2024

Dear Community,

DeFiChain (DFI) token will be put under maintenance on CoinDCX Pro Mode on 16th February,2024 at 02:00 PM IST.

Please Note:

  • DFI/USDT will be put under maintenance for 2 hours
  • All open Spot orders for the above pair will be automatically canceled.
  • Please be assured that your funds are safe and our team is working hard to complete this maintenance at the earliest. We will raise a separate announcement once maintenance is over to notify users.
  • Subsequently, the pairs that will be listed post-maintenance  is DFI/USDT

We regret the inconvenience this may cause. For more queries, kindly contact our Support team.

Regards,

Team CoinDCX

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Monero (XMR) Maintenance Alert | 15th February, 2024

Dear Community,

Monero (XMR) token will be put under maintenance on CoinDCX Pro Mode on 15th February,2024 at 02:00 PM IST

Please Note:

  • We will delist the XMR/BNB Spot trading pair.
  • XMR/USDT, XMR/BTC, XMR/ETH will be put under maintenance for 2 hours
  • All open Spot orders for the above pairs will be automatically canceled.
  • Please be assured that your funds are safe and our team is working hard to complete this maintenance at the earliest. We will raise a separate announcement once maintenance is over to notify users.
  • Subsequently, the pairs that will be listed post-maintenance are XMR/USDT, XMR/BTC, XMR/ETH.

We regret the inconvenience this may cause. For more queries, kindly contact our Support team.

Regards,

Team CoinDCX

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Aleph Zero (AZERO) Maintenance Alert | 4th February, 2024

Dear Community,

Aleph Zero (AZERO) token will be put under maintenance on CoinDCX Pro Mode on 05th February,2024 at 02:00 PM IST

The exact trading pair being put under maintenance is: AZERO/USDT

Please Note:
All open Spot orders for the above pairs will be automatically canceled.

Please be assured that your funds are safe and our team is working hard to complete this maintenance at the earliest.

We will raise a separate announcement once maintenance is over to notify users.

Subsequently, the pairs that will be listed post-maintenance are AZERO/USDT.
We regret the inconvenience this may cause. For more queries, kindly contact our Support team.

Regards,

Team CoinDCX

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Floki Inu (FLOKI) Token Maintenance Alert | 31st January, 2024

Dear Community,

Floki Inu (FLOKI) token will be put under maintenance on CoinDCX Pro Mode on 31st January,2024 at 06:00 PM IST
The exact trading pair being put under maintenance is: FLOKI/USDT.

Please note:

  • All open Spot orders for the above pair will be automatically canceled.
  • Please be assured that your funds are safe and our team is working hard to complete this maintenance at the earliest.
  • We will raise a separate announcement once maintenance is over to notify users.
  • Subsequently, the pair that will be listed post-maintenance is : FLOKI/USDT.

We regret the inconvenience this may cause. For more queries, kindly contact our Support team.

Regards,

Team CoinDCX

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System Upgrade Completed | 25th January, 2024

Dear Community,

We have successfully completed the system upgrade on CoinDCX app and website and resumed all services . You can now continue to avail all services and features as usual.

Thank you for your support and patience in helping us improve CoinDCX for you.

Enjoy a seamless and smoother CoinDCX!

Regards, 

Team CoinDCX

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Scheduled System Upgrade Update | 25th January, 2024

Dear Community,

The planned maintenance has been rescheduled to 25th January, 8 AM – 7 PM, due to technical reasons. Prepare for a brief downtime as we work to enhance your trading experience.

Please Note:

  • During this period, all trading features including Spot, Futures, etc., on our app and web platform will be briefly paused.
  • We encourage you to ensure healthy margins to avoid any potential liquidation risks across your positions.
  • For more details, you can refer our previous announcement.

Your funds remain entirely secure with CoinDCX. Thank you for your understanding!

Thank you for your support and patience in helping us improve CoinDCX for you!

Regards, 

Team CoinDCX

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Scheduled System Upgrade | 24th January, 2024

Dear Community,

To enhance your trading experience, we’re embarking on a planned platform upgrade from 00:00 AM to 04:00 AM on 24th January, 2024. During this period, all trading features including Spot, Futures, etc., on our app and web platform will be briefly paused. We encourage you to ensure healthy margins to avoid any potential liquidation risks across your positions. Your funds remain entirely secure with CoinDCX.

Thank you for your patience as we continuously work to enhance your trading experience!

This downtime is planned to conduct system maintenance and database upgrades on all the concerned platforms [CoinDCX app, CoinDCX website].

Here’s how the downtime would affect different trading products:

Spot INR Orders

    • Limit orders will remain open but will not be executed during this downtime.
    • You would not be able to create, edit or cancel orders during this downtime.
    • You will not be able to access charts, history, PnL and other trading related services during this downtime.

Futures

    • You will not be able to make any adjustments during this downtime, we would suggest you to add sufficient margin to your open positions before the maintenance starts to avoid any liquidation that may happen as soon as downtime is completed. 
    • Stop Loss (Limit and Market) and Take Profit (Limit and Market) orders will not be executed during this downtime unless the price has already been triggered prior to the downtime.
    • All futures limit orders will get executed if their prices are reached as per the price changes on those pairs on the partner exchanges. However, updated orders will be visible only after the downtime is completed. You will not be able to add margin. Strongly suggest you manage your positions accordingly
    • You would not be able to create, edit or cancel orders during this downtime.
    • You will not be able to access charts, history, PnL and other trading related services during this downtime.
    • We recommend you to keep margins  and manage existing positions accordingly.

For CoinDCX App/Web:

    • All services will be unavailable during this downtime.
    • We recommend you to place your trades and manage existing positions accordingly.

Crypto Deposits & Withdrawals*

    • *This is applicable for only those users who have access to crypto deposit and withdrawal facilities.
    • Orders will be honored but users will be able to view the same only after the downtime is completed.
    • Deposit and Withdrawal all requests will be put on hold and will be completed once downtime is completed. 
    • New requests will not be taken during the downtime.

Your funds will be 100% secure during the maintenance mode. We will try to complete the maintenance at the earliest possible and maintain regular communications on the progress. Please follow us on our official Telegram & X channels for the latest updates.

Thank you for your support and patience in helping us improve CoinDCX for you!

Regards, 

Team CoinDCX

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