Dear Traders,
A maintenance activity has been scheduled from 30th June 12 a.m. till 1st July 11 a.m.
NEFT & RTGS transactions will not be available due to annual books closing of RBI.
Please note NEFT & RTGS will work post 1st July 11 a.m.
We request you to do Bank payouts and funds addition to Business Wallet through IMPS (Limit 2 Lakhs per transaction) during this time period.
In case of any queries, please contact [email protected]
Dear Traders,
2-Factor Authentication will be mandatory for all sub-accounts on CoinDCX Pro starting from 29/06/2020 at 8:00 PM (IST). This will improve the level of security of your sub-account and prevent the likelihood of any unauthorized access. Two-Factor Authentication can be implemented via 2 methods:
All active sessions will be discontinued for users without the phone number or authenticator app integration on 29/06/2020 at 8:00 PM (IST). You will have to login to access your account and complete the verification process.
Here are the following steps you should take:
Note – Withdrawals will be blocked for 24 hours after you set up Two Factor Authentication on CoinDCX Pro
Regards,
Team CoinDCX
Dear Traders,
A maintenance activity has been scheduled between 04:00 A.M. to 04:30 A.M. on Saturday, 27th June 2020.
Due to which IMPS & UPI transactions will not be available.
Please note:
1) Payouts will not support IMPS and UPI transactions during the maintenance period, however, transactions via other payment modes will remain unaffected.
2) UPI ID Verification will not be available during the maintenance period.
In case of any queries, please contact [email protected]
Dear Traders,
Binance will perform a scheduled system upgrade starting at 2020/06/28, 7:30 AM (IST). The upgrade will take approximately 2 hours.
But fret not, other markets, especially your favorite INR markets will be up and running.
You can check out the INR markets here.
Happy Trading!
Dear Traders,
To ensure your funds’ security and advancing our security infrastructure with another step, we will be blocking all the withdrawals for the next 24 hours if any changes are made in the steps of accessing user’s account.
The steps on which this block is applied are listed below:
– Password Change
– 2FA change
– Forgot Password
A host of top-of-the-line security upgrades are under development and will be announced in the coming weeks.
Happy Trading!
Regards,
Team CoinDCX
Dear Traders,
ETH and ERC20 Deposits on CoinDCX Pro is under maintenance. Deposits to these wallets might suffer delays.
We regret for any inconvenience.
We will update you once the upgrade is completed.
Happy Trading!
Regards,
Team CoinDCX
Dear Traders,
CoinDCX will be going under maintenance from 06:00 AM TO 07:00 AM (IST) on Wednesday, 3rd June 2020.
We’re upgrading the portal to ensure better user experience, liquidity, and accuracy.
We apologize for any inconvenience caused.
Thanks for your support and patience.
Happy Trading!
Dear Users,
CoinDCX Pro has seen an overwhelming growth in the past few days. This has led to a tremendous increase in KYC or BAV as well as overall deposit and withdrawal requests.
This is a great news for the crypto community. During this phase of unprecedented growth, we are seeing our service teams being stretched.
We understand that the user’s experience with overall requests has also been affected. We are thankful for the growth in the community and we are working to improve our service delivery. We are expecting this to become better in a week’s time. Till then we might see some service delays in few cases.
We regret the inconvenience in advance and hope to seek your cooperation in this regard. We would like to assure you that all requests will be processed albeit with slight delays.
Thank you so much for your patience.
Happy Trading!
Regards,
Team CoinDCX
DCXinsta will be under maintenance between 5:30 pm – 6:30 pm today, 12/12/2019.
We’re upgrading the portal to ensure better user experience, liquidity, and accuracy.
We apologize for any inconvenience caused.
Thanks for your support and patience.
To ensure the security of your account and avoid any unauthorized transactions, CoinDCX Pro has made it MANDATORY for you to upload a bank account proof to verify your account for INR Withdrawals and Deposits.
Please note that one of the following documents (or their photo) need to be uploaded to complete your bank account verification on CoinDCX Pro:
CoinDCX Pro takes an exhaustive approach to make sure our user’s personal data and funds are safe from bad actors. Our team is constantly auditing and building upon existing protocols to ensure that our security is up-to-date and impenetrable.
Read more here: https://info.coindcx.com/security
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