Uncategorized Archives

September 22, 2023

Trading Pairs Removal Notice: ARK/BUSD, CREAM/BUSD, FTT/BUSD, GFT/BUSD, IQ/BUSD | 22 September 2023

Dear Community,

We at CoinDCX regularly review each crypto asset listed on our platform to ensure the highest level of quality. When a coin or token no longer meets this quality level, we conduct a more in-depth review and potentially remove it. We believe this best protects all our users.

We will remove and cease trading on certain trading pairs for Ark (ARK), Cream Finance (CREAM), FTX Token (FTT), Gifto (GFT), IQ (IQ) from Spot on CoinDCX Pro on 28th September 2023.

The exact Spot Trading pairs being removed are : ARK/BUSD, CREAM/BUSD, FTT/BUSD, GFT/BUSD, IQ/BUSD.

At 10:00 AM (IST) on 28th September 2023 , we will delist the following trading pairs on Spot : ARK/BUSD, CREAM/BUSD, FTT/BUSD, GFT/BUSD, IQ/BUSD and then cancel all pending spot trade orders. However users can still trade the above assets on other trading pairs that are available on CoinDCX Pro : ARK/USDT, CREAM/USDT, FTT/USDT, GFT/USDT, IQ/USDT

We regret the inconvenience this may cause, but we assure you that we’re taking this step keeping in mind the long-term safety of your investments.

For any further queries, please get in touch with our support team.

Regards,

Team CoinDCX

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July 13, 2023July 14, 2023

Temporary Issues with OTP (Vodafone Users)

Hello Community,

We regret the inconvenience you might be facing with receiving the OTP for users registered on the Vodafone (VI) network. Kindly note that this is due to a technical error at the operator’s end and should be resolved soon.

All users registered on other networks can continue with the OTP process as normal. If you have any more queries, please reach out to our Support team.

Regards,

Team CoinDCX

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June 8, 2023June 8, 2023

Update & Fix for INR Deposit/Withdrawal Issues on CoinDCX Pro App (iOS)

Dear Customer,

We’re aware that a few of our iOS users are experiencing issues while using the CoinDCX Pro App for INR deposits and withdrawals. If you are one of the affected users, please update your app to the latest version from the App store to fix this issue.

Note: Only a few of our CoinDCX Pro app users are affected by this issue. The CoinDCX app and website are functioning normally.

We assure you that we are working on improvements to avoid this from happening again. If there is anything else we can assist you with, please let us know at Support.

Regards,

Team CoinDCX

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June 7, 2023June 7, 2023

Facing issues with INR deposits & withdrawals on CoinDCX Pro App?

Dear Customer,

We’re aware that a few of our CoinDCX Pro app users are experiencing issues while making INR deposits and withdrawals. We assure you that this is a temporary issue and we’re working to quickly fix this.

If you are one of the affected users, we would request you to try using the CoinDCX app or website to make INR deposits and withdrawals.

Note: Only a few of our CoinDCX Pro app users are affected by this issue. The CoinDCX app and website are functioning normally.

We deeply apologize for this issue and assure you that we are working on improvements to avoid this from happening again. If there is anything else we can assist you with, please let us know at Support.

Regards,

Team CoinDCX

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March 23, 2023

Spot Trading Pairs Removal Notice | 22 March 2023

Dear Community,

At 03:00 PM on 22 March 2023, we will remove and cease trading on the following listed 20 trading pairs from Spot Market on CoinDCX Pro and then cancel all pending spot trade orders.

Spot trading pairs to be removed: LINA/BUSD, MULTI/BUSD, FET/BUSD, BOND/BUSD, BCH/BUSD, C98/BUSD, BNB/BUSD, MAGIC/BUSD, BSW/BUSD, FLUX/BUSD, CTK/BUSD, GTC/BUSD, VITE/BUSD, MC/BUSD, MINA/BUSD, LPT/BUSD, PLA/BUSD, GMX/BUSD, VIDT/BUSD, LUNC/BUSD

Note: Users can still trade these tokens on the following trading pairs available on CoinDCX Pro Spot.

- LINA/USDT, LINA/BTC
- MULTI/USDT, MULTI/BTC
- FET/USDT, FET/BTC, FET/BNB
- BOND/USDT, BOND/BTC, BOND/INR
- BCH/USDT, BCH/BTC, BCH/BNB, BCH/INR
- C98/USDT, C98/BTC
- BNB/USDT, BNB/BTC, BNB/ETH, BNB/DAI, BNB/INR
- MAGIC/USDT, MAGIC/BTC
- BSW/USDT, BSW/BNB
- FLUX/USDT, FLUX/BTC
- CTK/USDT, CTK/BTC
- GTC/USDT, GTC/BTC
- VITE/USDT, VITE/BTC
- MC/USDT, MC/BTC
- MINA/USDT, MINA/BNB, MINA/INR
- LPT/USDT, LPT/BTC, LPT/BNB, LPT/INR
- PLA/USDT, PLA/BTC, PLA/BNB
- GMX/USDT, GMX/BTC
- VIDT/USDT, VIDT/BTC
- LUNC/USDT

We regret the inconvenience this may cause, but we assure you that we’re taking this step keeping in mind the long-term safety of your investments.

For any further queries, please get in touch with our support team.

Regards,

Team CoinDCX

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March 21, 2023March 23, 2023

Spot Trading Pairs Removal Notice | 22 March 2023

Dear Community,

At 03:00 PM on 22 March 2023, we will remove and cease trading on the following listed 20 trading pairs from Spot Market on CoinDCX Pro and then cancel all pending spot trade orders.

Note: Users can still trade these tokens on the following trading pairs available on CoinDCX Pro Spot.

- LINA/USDT, LINA/BTC
- MULTI/USDT, MULTI/BTC
- FET/USDT, FET/BTC, FET/BNB
- BOND/USDT, BOND/BTC, BOND/INR
- BCH/USDT, BCH/BTC, BCH/BNB, BCH/INR
- C98/USDT, C98/BTC
- BNB/USDT, BNB/BTC, BNB/ETH, BNB/DAI, BNB/INR
- MAGIC/USDT, MAGIC/BTC
- BSW/USDT, BSW/BNB
- FLUX/USDT, FLUX/BTC
- CTK/USDT, CTK/BTC
- GTC/USDT, GTC/BTC
- VITE/USDT, VITE/BTC
- MC/USDT, MC/BTC
- MINA/USDT, MINA/BNB, MINA/INR
- LPT/USDT, LPT/BTC, LPT/BNB, LPT/INR
- PLA/USDT, PLA/BTC, PLA/BNB
- GMX/USDT, GMX/BTC
- VIDT/USDT, VIDT/BTC
- LUNC/USDT

We regret the inconvenience this may cause, but we assure you that we’re taking this step keeping in mind the long-term safety of your investments.

For any further queries, please get in touch with our support team.

Regards,

Team CoinDCX

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March 16, 2023

Sample Leaderboard

Futures Trading Battle Leaderboard Sample

March 15, 2023March 16, 2023

Spot Trading Pairs Removal Notice | 16 March 2023

Dear Community,

We will remove and cease trading on 20 trading pairs from Spot Market on CoinDCX Pro on 16 March 2023. Other pairs for these tokens are still available on CoinDCX Pro for Spot trading. Please read the complete information shown on the timeline below.

Important to note:

- At 03:00 PM (IST) on 16 March 2023, we will delist the following listed trading pairs on Spot and then cancel all pending spot trade orders: CHESS/BUSD, APT/BUSD, XRP/BUSD, SCRT/BUSD, LTC/BUSD, MOB/BUSD, PORTO/BUSD, CVP/BUSD, ATM/BUSD, STORJ/BUSD, GHST/BUSD, KP3R/BUSD, NEO/BUSD, NEAR/BUSD, ACA/BUSD, XNO/BUSD, API3/BUSD, DODO/BUSD, QNT/BUSD, ONE/BUSD.
- Users can still trade these tokens on the following trading pairs available on CoinDCX Pro Spot.
  - - CHESS/USDT, CHESS/BTCAPT/USDT,
    - APT/BTC, APT/ETH, APT/INR
    - XRP/USDT, XRP/BTC, XRP/ETH, XRP/BNB, XRP/INR
    - SCRT/BTC, SCRT/ETH
    - LTC/USDT, LTC/BTC, LTC/ETH, LTC/BNB, LTCINR
    - MOB/USDT, MOB/BTC
    - PORTO/USDT, PORTO/BTC
    - CVP/USDT
    - ATM/USDT, ATM/BTC
    - STORJ/USDT, STORJ/BTC, STORJ/INR
    - GHST/USDT
    - KP3R/USDT, KP3R/BNB
    - NEO/USDT, NEO/BTC, NEO/BNB, NEO/INR, NEO/ETH
    - NEAR/USDT, NEAR/BTC NEAR/ETH, NEAR/BNB, NEAR/INR
    - ACA/USDT, ACA/BTC
    - XNO/USDT, XNO/BTC, XNO/ETH, XNO/INR
    - API3/BTC, API3/USDT
    - DODO/BTC, DODO/USDT
    - QNT/BTC, QNT/BNB, QNT/INR, QNT/USDT
    - ONE/BTC, ONE/INR, ONE/BNB, ONE/USDT

We regret the inconvenience this may cause, but we assure you that we’re taking this step keeping in mind the long-term safety of your investments.

For any further queries, please get in touch with our support team.

Regards,

Team CoinDCX

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March 10, 2023March 16, 2023

USDC Fee Back Month and Earn Festival

How to participate in USDC Fee Back Month?

- Campaign period: 4th March, 2023 12:00 AM to 31st March, 2023 until 11:59 PM.
- Participants can participate using CoinDCX app and web.
- Each Participant who trade in USDC token on Spot or Insta during the campaign period will receive a refund of their trading fee upto a maximum limit of Rs. 500/- (“Refund”).
- For detailed terms and conditions* applied, please check below section “USDC Fee Back Month Terms & Conditions”.

How to participate in USDC Earn Festival Campaign?

- Campaign period : 3rd February 2023 till 31st March 2023.
- 13% APY will be offered if the USDC token is deployed on EARN only during the campaign period.
- Existing holders of USDC may also deploy their token on Earn in order to stand a chance to generate 13% APY on their deployed USDC.
- To know more about the participation rules and T&Cs applied, click here.

*USDC Fee Back Month Terms & Conditions

These terms and conditions shall govern the Fee-back month on USDC Campaign (“Campaign”). The Participant (as defined below) hereby agrees that they have read and understood the terms of the Risk Disclosure and the Privacy Policy governing the use of the online platforms operated by Neblio Technologies Private Limited (“CoinDCX”).

Where “Participant” shall mean and include

(i) a user registered and currently transacting on CoinDCX as per its rules;

(ii) is a citizen of India and above 18 years of age;

(iii) is compliant to all KYC requirements and complies with any campaign/ promotional event level requirement;

(iv) has received a specific communication/ invite/ SMS/ notification regarding the Campaign from CoinDCX.

These Terms should be read in conjunction with the terms of use of CoinDCX:

- Once the Participant has received the Refund, the Participant shall not be entitled for any further refund on any prospective trades placed during the Campaign Period.
- Multiple sign ups from the same device will be disqualified to avail any Refund and the Participant shall be ineligible to participate in the Campaign. Further, CoinDCX shall have a right in its sole discretion to reverse any Refund/ rewards under the Campaign, whether declared or not.
- The Refund shall be distributed as per the internal process followed by CoinDCX. However, if there is a technical failure or any unforeseen circumstances, these timelines may not be met by CoinDCX. CoinDCX does not undertake any liability for the same.
- CoinDCX shall have the sole right and discretion to decide and declare the eligible Participant for any Refund/ rewards under the Campaign. The Participant hereby waives all rights to dispute any decision of CoinDCX in this regard and CoinDCX does not undertake any liability, responsibility or guarantee towards any Participant.
- CoinDCX holds all rights to revoke the Refund or any rights therein in case of any fraud, breach of network security, misrepresentation, negligence, any activity in order to avail the Refund by any illegal or immoral means, breach of applicable law or terms herein by any Participant. CoinDCX shall have a right to proceed against the Participant in a manner as CoinDCX may deem fit.
- CoinDCX reserves the right to discontinue, suspend, modify, cancel the Campaign or any terms contained herein for any or all of its Participant(s).
- The Participant, by participating in this Campaign, hereby agrees and grants their consent to CoinDCX for sharing their in-app activity with each other including any survey, statistics etc.
- The Participant who participates in the Campaign under any sub-broker/ sub-account shall be disqualified.
- The Participant hereby agrees and acknowledges that CoinDCX does not undertake any guarantee or warranty on the quality of any third party product or service being distributed under the Campaign as Refund and shall not be liable for any defects or discrepancies.
- The Participant shall indemnify and keep CoinDCX indemnified at all times for and against any loss, costs, damages, expenses, liabilities, claims arising out of any breach by the Participant of the terms contained herein or of any applicable laws.
- All terms and conditions herein are subject to change at any time without notice.

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February 21, 2023February 22, 2023

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Category: Uncategorized

Trading Pairs Removal Notice: ARK/BUSD, CREAM/BUSD, FTT/BUSD, GFT/BUSD, IQ/BUSD | 22 September 2023

Temporary Issues with OTP (Vodafone Users)

Update & Fix for INR Deposit/Withdrawal Issues on CoinDCX Pro App (iOS)

Facing issues with INR deposits & withdrawals on CoinDCX Pro App?

Spot Trading Pairs Removal Notice | 22 March 2023

Spot Trading Pairs Removal Notice | 22 March 2023

Sample Leaderboard

Spot Trading Pairs Removal Notice | 16 March 2023

USDC Fee Back Month and Earn Festival

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