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CoinDCX Guide / Facing trouble? What next?

Facing trouble? What next?

In case you are facing any trouble, just move your cursor on the headphone icon of our website https://www.coindcx.com as shown in the image and you will see an option to submit an issue:

We request you to first click on the ‘Chat with Us’ option for an instant response. The moment you click the option, a pop up will appear on the left-hand side corner.

It will have two options. By clicking on the ‘Chat with Us’ option, our Chat Team will address your problems directly and will guide you accordingly. 

The other option is ‘FAQs’ where you can find the first 3 categories and ‘show more’ option. We suggest you click on show more option and scroll down to have a full look of all our categories.

All the categories are further divided into several common queries to provide a more objective and precise answer. For example, if you click on DCXinsta, you will find a series of questions regarding the category and the same goes for all categories.