Dear Customer,
Greetings from CoinDCX!
We would like to inform you that due to illiquid market conditions, we are currently facing a delay in processing the IIC conversions. Because of reasons out of our control, this could take a little longer than estimated.
We understand this can be a little worrisome, but we assure you that the process is ongoing and we will require an additional 30 days to complete the conversions successfully.
Please sit tight and rest assured that your funds are safe and will be converted to BTC soon. Safety of your funds has been and will continue to be our priority.
We appreciate your support and cooperation while we work on this. In case of any further queries, please reach out to us at Support here.
Regards,
Team CoinDCX
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