Dear Community,
To ensure you get the best trading experience, we’re upgrading our platform on 18th July, 2024 to 12 AM to 2 AM. While we’re boosting our systems, during this period, some trading features including Spot, and Insta on our app and web platform will be briefly paused. It’s just us working hard to make your future trades smoother and faster. Thanks for your patience as we level up your CoinDCX experience!
This downtime is planned to conduct system maintenance and database upgrades on all the concerned platforms. (CoinDCX app, CoinDCX website)
Here’s how the downtime would affect different trading products:
Spot INR Orders
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Limit orders will remain open but will not be executed during this downtime.
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You would not be able to create, edit or cancel orders during this downtime.
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You will not be able to access charts, history, PnL and other trading related services during this downtime.
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All the INR pending orders will remain in pending state and no INR orders will be executed during the downtime.
Futures
- Will be seamlessly available to you as usual. However we would recommend having USDT balance to place new orders during scheduled downtime. As you will not be able to make any USDT spot purchase during this downtime, we would suggest you to add sufficient balance to your portfolio before the maintenance starts.
Crypto Deposits & Withdrawals*
- *This is applicable for only those users who have access to crypto deposit and withdrawal facilities.
- Orders will be honored but users will be able to view the same only after the downtime is completed.
Your funds will be 100% secure during the maintenance mode. We will try to complete the maintenance at the earliest possible and maintain regular communications on the progress.
Please follow us on our official Telegram & X channels for the latest updates.
Thank you for your support and patience in helping us improve CoinDCX for you!
Regards,
Team CoinDCX
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