Category: Security & Maintenance

Dear Community,

Polygon (MATIC) wallet is now active and you can continue to make deposits as usual.

Thank you for your continued support and cooperation.

Regards,
Team CoinDCX

Join our Community

Dear Community,

Due to an external technical issue at our partner’s end, there might be a delay in receiving OTP on your registered number. 

We assure you that this is a temporary issue and we’re trying our best to resolve it in the next 24 hours. Meanwhile, we would request you to click the ‘Resend OTP’ option to receive the OTP. We hope this information helps.

We’re sorry for any inconvenience this may have caused. Thank you for your continued support and understanding while we work on this.

Regards,
Team CoinDCX

Join our Community

Dear Community,

Tron (TRX) wallet is now active and you can continue to make deposits as usual.

Thank you for your continued support and cooperation.

Regards,
Team CoinDCX

Join our Community

Dear Community,
Qtum (QTUM) and Stellar (XLM) wallets are currently undergoing maintenance and will be active in the next 24-36 hours. We will update you as soon as they are back online.
Kindly note: QTUM and XLM withdrawals have been suspended temporarily with respect to the maintenance service. However, deposits will not be affected.

We regret the inconvenience this may cause and appreciate your patience and support while we work on this.
Regards,
Team CoinDCX

Join our Community

Dear Community,
Due to the long weekend at our banking partners end, we foresee the INR withdrawal process to be slow and delayed. We’ll try our best to ensure the withdrawals are processed quickly.
Kindly Note :– This does not affect INR deposits or Buying/Selling of crypto.
Thank you for your understanding and cooperation!
Regards,
Team CoinDCX
 
Join our Community

Dear Community,

CoinDCX completed the system upgrade and resumed all services at 01:00 PM on August 13, 2021. 

Users can now continue to trade/invest, buy/sell/cancel orders, process deposits and withdrawals, and use all other account-related functions.

Thank you for your continued support and cooperation.

Regards,
Team CoinDCX

Dear Community,

The maintenance downtime has been extended till 01:00 PM, on August 13, 2021 for system upgrade.

Please Note:

•  All services, i.e. Buy/Sell/Deposit/Withdraw will be unavailable during the system upgrade.
• The downtime period is based on our best estimates and may vary. As usual, we will maintain regular communications on the progress of the upgrade on our various social media channels.

We regret the inconvenience this may cause, and appreciate your patience and support while we work on this.

Regards,
Team CoinDCX

Dear Community,

The maintenance downtime has been extended till 12:30 PM, August 13, 2021 for system upgrade.

Please Note:

•  All services i.e. Buy/Sell/Deposit/Withdraw will be unavailable during the system upgrade.
• The downtime period is based on our best estimates and may vary. As usual, we will maintain regular communications on the progress of the upgrade on our various social media channels.

We regret the inconvenience this may cause, and appreciate your patience and support while we work on this.

Regards,
Team CoinDCX

Dear Community,

CoinDCX will perform a scheduled system upgrade on August 13, 2021 from 07:30 AM (IST) onwards. The upgrade will take approximately 4 hours.

Important: 

• All services on CoinDCX Pro and Go will be unavailable during the system upgrade.
• During the downtime period, users will NOT be able to conduct Spot, Margin or Insta trading, or withdraw/deposit funds.
• The 4-hour downtime period is based on our best estimates and may vary. As usual, we will maintain regular communications on the progress of the upgrade on our various social media channels.

We regret the inconvenience this may cause, and appreciate your patience and support while we work on this.

Regards,

Team CoinDCX